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Terms and Conditions

WELCOME TO REFORMBEAUTY.COM (the website)

Reform Beauty, Your Brand Partners and/or its affiliates (collectively, “YBP”), provides the services available on the Website (“Website”) to you subject to the following Terms and Conditions ("Terms of Service"). By accessing or using the Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Service.

  1. GENERAL

You acknowledge and agree that these Terms of Use (together with our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the website and release of notice of such change. Your continued use of the website thereafter constitutes your agreement to all such changed Terms of Service. We may, with or without prior notice, terminate any of the rights granted by these Terms of Service. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.

Nothing contained in these Terms of Service shall be construed as creating any agency, partnership, or other form of joint enterprise between us. In the event that any provision of these Terms of Service shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms of Service unenforceable or invalid as a whole but these Terms of Use shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms of Service are for convenience only and shall not be used in its interpretation.

  1. ELIGIBILITY

You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on our website. If you are under 18 years old or the age of majority in your jurisdiction, then you may not make a purchase on our website. If you are under 13 years old, you may browse our website. However, you may not provide personal information to us, make a purchase on the website nor register on the website. This website is not directed to children under 13 years old. By accessing or using the website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Service. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. If you do not agree to the terms of service, you may not use our website.

  1. PRIVACY

Please review Reform Beauty Privacy Policy, which also governs your visit to the Website, so that you may understand our privacy practices.

  1. ACCURACY OF INFORMATION AND PERSONAL USE

All material and information presented on the website or by Reform Beauty is intended to be used for personal, education or information purposes only. The statements made about any of our Products by the manufacturers have not been evaluated by the U.S. Food and Drug Administration or any other government agency and the results reported, if any, may not necessarily occur in all individuals. All Products should be used strictly in accordance with their instructions, precautions and guidelines. The statements and products sold through Reform Beauty are not intended to cure, treat, diagnose, or prevent any condition or disease, or to serve as a substitute for professional medical advice. If you are in need of medical attention please consult a physician immediately.

We attempt to be as accurate as possible when describing our products on the Website; however, we do not warrant that the product descriptions, prices for products and services, or other content available on the Website is accurate, complete, reliable, current, or error-free.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

  1. PURCHASE RELATED TO POLICIES AND PROCEDURES

To view policies and procedures related to orders placed through this website (order processing, shipping and handling, returns and exchanges), please visit policies page.

  1. LIMITED LICENSES

We grant you a limited, revocable, non-transferable and non-exclusive license to access and make personal use of the website. This limited license does not include the right to: (a) republish, redistribute, transmit, sell, license or download the website or any and/or all Content (except caching or as necessary to view the website); (b) make any use of the website or any and/or all Content other than personal use; (c) modify, reverse engineer or create any derivative works based upon either the website or any and/or all Content; (d) collect account information for the benefit of yourself or another party; (e) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. Reform Beauty reserves the right, at any time, without notice and in its sole discretion, to terminate your license and right to use the Services or website and to block or prevent your future access to and use of the Services and website. Reform Beauty may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Service, (iii) respond to any claims that any Content violates the rights of third parties, (iv) respond to your requests for customer services, or (v) protect the rights, property or personal safety of Reform Beauty (and its employees), its users and the public.

  1. INTELLECTUAL PROPERTY

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation there of (the "Content") is the property of Reform Beauty, our affiliates, our partners or our licensors, and is protected by United States and international copyright laws. The trademarks, logos, and service marks displayed on the Website (collectively, the "Trademarks") are the registered and unregistered marks of Reform Beauty, our affiliates, our licensors or our partners, in the United States and other countries, and are protected by United States and international trademark laws. All other Trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Except as set forth in the limited license in Section 4 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

  1. THIRD PARTY LINKS

We are not responsible for the content of third-party websites or content (“Third Party Content”) linked to or from the website. Reform Beauty does not monitor, approve or have any control over any Third- Party Content and the inclusion of any does not imply any association, endorsement, or relationship between Reform Beauty, our parent company, subsidiaries, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

  1. SUBMISSIONS

It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us full ownership of the Submission as if we had created, developed and posted the Submission for our own purposes. We reserve the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission. None of the Content that you submit shall be subject to any obligation of confidence on the part of Reform Beauty, its parent company, agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. Under no circumstances will we be liable in any way for any User Content submitted, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, emailed or otherwise made available via the website. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with the submitted User Content. Without limiting the generality of the foregoing or any other provision of these Terms of Use, we have the right to remove any submissions or User Content that violates these Terms of Service or is otherwise objectionable and we reserve the right to refuse service and/or terminate Accounts without prior notice for any users who violate these Terms of Service or infringe the rights of others.

  1. COPYRIGHT

You acknowledge and agree that the content, materials, text, images, videos, graphics, trademarks, logos, music, software and other elements available on the website are the property of Reform Beauty and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the website. Reform Beauty and the Reform Beauty logo are registered trademarks of Your Brand Partners, LLC. All of our website's Content is Copyrighted by Your Brand Partners. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the website. All rights not granted under these Terms are reserved by Reform Beauty.

  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The website is presented "as is." we make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the website, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, unless such representations and warranties are not legally excludable. You agree that we will not be responsible or liable, under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the website; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website; (e) computer viruses, system failure or malfunction which may occur in connection with your use of the website, including during hyperlink to or from third party websites; or (f) events beyond our reasonable control.

  1. INDEMNIFICATION

You agree to defend, indemnify and hold Reform Beauty (and its parent company, subsidiaries, officers, directors, agents, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages including reasonable legal fees, arising out of (a) your misuse of the website or Services; (b) your violation of any of these Terms of Service; (c) a breach of your representations and warranties set forth above; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Service and your misuse of the Website(s) and Services. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

  1. DISPUTES

With respect to any dispute, claim or controversy regarding your use of the website, or the Products you purchase through the website, any dispute relating in any way to your use of the website, these website Terms of Use, or the relationship between the Parties (other than claims relating to the intellectual property rights of Reform Beauty) shall be submitted to confidential arbitration here in Florida and you agree to submit yourself to the jurisdiction and proceedings thereof. Arbitration means that an arbitrator will decide the claim and you will not have the right to a jury or a judge. It is further agreed that any dispute over the scope of this arbitration provision and any dispute as to whether a claim is arbitral shall be submitted to the arbitrator for decision. Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under this agreement shall be conducted under the Consumer-Related Disputes Supplementary Rules then prevailing with the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually, and (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

  1. PURCHASE POLICIES

All products available on the Website and any samples that are provided to you, are for personal and or professional use only. By purchasing on the Website you agree that all products purchased and or samples that you purchased or otherwise received from us are not to be sold or resold. We reserve the right to cancel and refuse any order that you place with us. We reserve the right, with or without notice to prohibit orders that in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

RETURN POLICY

If for any reason you are unhappy with your purchase, please let us know. Reform Beauty will gladly accept returns for online orders within 30 days, unless marked as final sale. We cannot accept returns on overused products.

We will refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment. Please note that we do not cover shipping and handling for returns.

If you purchased a Reform Beauty item from a retail partner, please contact that retailer directly.

RETURN INSTRUCTIONS
  1. Prior to returning your item(s), please email hello@reformbeauty.com with your order number to obtain a Return Request Form to complete.
  2. Securely pack the item(s) in its original packaging, if possible, and include the Return Request Form. Ship items back to us using a carrier of your choice. We recommend using an insured and traceable delivery method. Reform Beauty is not responsible for any returns lost in transit. We're sorry; return shipping fees are not refundable.
  3. Please address your return package to:
Reform Beauty
Attn: Returns
1086 3rd Street North
Jacksonville Beach, FL 32250

 

IF YOU REQUESTED A RETURN

Most returns will be processed within 3-5 business days of receipt. Your refund will be processed and automatically applied to your credit card or original method of payment within 2 business days or your exchange will be processed. Please note that depending on your credit card company, it may take an additional 3-7 business days after your credit is applied for it to post to your account.

IF YOU REQUESTED AN EXCHANGE

Most exchanges will be processed within 7-10 business days of receipt and are shipped via Standard Service. Transit time for exchange packages is usually 5-7 business days from the time the exchange is shipped. Business days are from Monday to Friday, excluding holidays.

Once items are received, we will send you an email confirming the receipt and processing of your return or exchange request.

If you have questions about returns or exchanges, please contact us via email at hello@reformbeauty.com

Copyright © 2018 Reform Beauty. All worldwide rights reserved.

In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the Reform Beauty website, in whole or in part, is strictly prohibited.